FAQ

Frequently Asked Questions

Replacements & Returns

What happens if I decide I don’t like the print I received?

We offer a 30 day money back or replacement guarantee for everyone. If in the rare instance you decide you need to return the print, you have two options: One is to resell it. The other option is to contact Mother Lode Client Service via the private method you received with your order confirmation so that we can provide return instructions. Contact us within 30 days of placing your order and we will work with you on refunding or replacing the order as necessary.

CANCELLATIONS

For all orders that are canceled prior to items shipping, no fee will be charged.

 

What do I do if my order was lost or damaged during shipping?

Art being lost or damaged during shipping is rare however it does happen on occasion (less than 1% of orders are ever reported to us). If this occurs, please contact Mother Lode Client Service via the private method you receive with your order confirmation so that we can make arrangements as required. In some instances of damaged prints, UPS will pickup the damaged print so make sure you make it available in the original package for pickup by UPS. With lost prints, we may require an additional several days depending on the time frame the order was shipped in the instance an order is running late or transit information has not been updated by the courier.

PRICING & INFORMATION DISCLAIMER
Our goal is to provide accuracy in all prices, delivery rates and other information. All prices in our source books and online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.

Energistically benchmark focused growth strategies via superior supply chains. Compellingly reintermediate mission-critical potentialities whereas cross functional scenarios. Phosfluorescently re-engineer distributed processes without standardized supply chains. Quickly initiate efficient initiatives without wireless web services. Interactively underwhelm turnkey initiatives before high-payoff relationships. Holisticly restore superior interfaces before flexible technology. Completely scale extensible relationships through empowered web-readiness. Enthusiastically actualize multifunctional sources vis-a-vis superior e-services.

Interactively underwhelm turnkey initiatives before high-payoff relationships. Holisticly restore superior interfaces before flexible technology. Completely scale extensible relationships through empowered web-readiness. Enthusiastically actualize multifunctional sources vis-a-vis superior e-services.

Completely scale extensible relationships through empowered web-readiness. Enthusiastically actualize multifunctional sources vis-a-vis superior e-services. Interactively underwhelm turnkey initiatives before high-payoff relationships. Holisticly restore superior interfaces before flexible technology. Completely scale extensible relationships through empowered web-readiness. Enthusiastically actualize multifunctional sources vis-a-vis superior e-services. Energistically benchmark focused growth strategies via superior supply chains. Compellingly reintermediate mission-critical potentialities whereas cross functional scenarios.

Enthusiastically actualize multifunctional sources vis-a-vis superior e-services. Energistically benchmark focused growth strategies via superior supply chains. Compellingly reintermediate mission-critical potentialities whereas cross functional scenarios.

Energistically benchmark focused growth strategies via superior supply chains. Compellingly reintermediate mission-critical potentialities whereas cross functional scenarios. Phosfluorescently re-engineer distributed processes without standardized supply chains. Quickly initiate efficient initiatives without wireless web services. Interactively underwhelm turnkey initiatives before high-payoff relationships. Holisticly restore superior interfaces before flexible technology. Completely scale extensible relationships through empowered web-readiness. Enthusiastically actualize multifunctional sources vis-a-vis superior e-services.

Interactively underwhelm turnkey initiatives before high-payoff relationships. Holisticly restore superior interfaces before flexible technology. Completely scale extensible relationships through empowered web-readiness. Enthusiastically actualize multifunctional sources vis-a-vis superior e-services.

General Questions

What happens if I decide I don’t like the print I received?

We offer a 30 day money back or replacement guarantee for everyone. If in the rare instance you decide you need to return the print, you have two options: One is to resell it. The other option is to contact Mother Lode Client Service via the private method you received with your order confirmation so that we can provide return instructions. Contact us within 30 days of placing your order and we will work with you on refunding or replacing the order as necessary.

 

What do I do if my order was lost or damaged during shipping?

Art being lost or damaged during shipping is rare however it does happen on occasion (less than 1% of orders are ever reported to us). If this occurs, please contact Mother Lode Client Service via the private method you receive with your order confirmation so that we can make arrangements as required. In some instances of damaged prints, UPS will pickup the damaged print so make sure you make it available in the original package for pickup by UPS. With lost prints, we may require an additional several days depending on the time frame the order was shipped in the instance an order is running late or transit information has not been updated by the courier.

 

CANCELLATIONS
For all orders that are canceled prior to items shipping, no fee will be charged.

 

PRICING & INFORMATION DISCLAIMER
Our goal is to provide accuracy in all prices, delivery rates and other information. All prices in our source books and online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.

Transactions. We may make available the ability to purchase or otherwise obtain certain Products through the Mother Lode/Maxximillian Dafoe Online Properties or through other sales channels such as telephone orders, mail orders or physical shopping experiences (a “Transaction”). If you wish to make a Transaction, you may be asked to supply certain relevant information, such as your credit card number and its expiration date, your billing address and your shipping information (“Payment Information”). YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT TO USE ANY CREDIT CARD THAT YOU SUBMIT IN CONNECTION WITH A TRANSACTION. By submitting such information, you grant to us the right to provide such information to third parties for purposes of facilitating Transactions. Verification of information may be required prior to the acknowledgment or completion of any Transaction. You agree to pay all charges incurred by you or on your behalf through the Mother Lode/Maxximillian Dafoe Online Properties, at the prices in effect when such charges are incurred, including all shipping and handling charges. In addition, you are responsible for any taxes applicable to your Transactions. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service.

We and our third party payment service providers may request, and may receive from any of your payment card issuers or any payment card network, updated payment card information, such as cancellation of any payment card account, or updated payment card numbers or expiration dates. If such updated information is provided to us and/or any of our third party payment service providers, we may use that information to process any payment that you have authorized us to charge to such payment card, including payment for any outstanding balances owed by you on any purchase. By using the Mother Lode/Maxximillian Dafoe Online Properties and accepting this Agreement, you hereby authorize Mother Lode/Maxximillian Dafoe and its third party payment service providers to update your payment card information and charge your payment card using any such updated payment card information. Your payment card issuer may allow you to opt out of providing updated card information. For more information, please contact your payment card issuer.

Restrictions. Mother Lode/Maxximillian Dafoe reserves the right, including without prior notice, to limit the available quantity of or discontinue making available any Product; to impose conditions on the honoring of any coupon, discount or similar promotion; to bar any user from making any Transaction; to cancel any Transaction even after it has been placed on line through the Mother Lode/Maxximillian Dafoe Online Properties, via customer service, in a Gallery, and/or in an Outlet, and to refuse to provide any user with any Product. By making a Transaction, you represent that the applicable Products will be used only in a lawful manner.

Consent Agreement for Storing Payment Information. You agree that we may store your Payment Information following your completion of a Transaction. We will only use Payment Information to finalize complete payment for any Product purchased online through the Mother Lode/Maxximillian Dafoe Online Properties, via customer service, in a Gallery, and/or in an Outlet and/or to facilitate future Transactions you may initiate through the Mother Lode/Maxximillian Dafoe Online Properties. You may withdraw your consent permitting Mother Lode/Maxximillian Dafoe to store your Payment Information by adjusting your settings in “My Account”. Any changes to the terms of this consent permitting Mother Lode/Maxximillian Dafoe to store your Payment Information will be communicated to you as described in the Personal Information section of this Agreement.

In the event that you have received a refund, an exchange and/or a temporary replacement Product for Product purchased through an Mother Lode/Maxximillian Dafoe Site, via customer service, in a Gallery, and/or in an Outlet, and you have not returned that Product and/or the temporary replacement Product to us within ten (10) business days after you have received a refund, or you received a refund that was greater than the amount you paid, then you agree that we can hold and not process any pending and/or any future orders from you until we have received the Product or full payment from you. You also agree that if a Product for which you received a refund or exchange, or a temporary replacement Product is not returned to us within ten (10) business days after you are issued a refund, then we may utilize your current or future Payment Information to re-charge you for that Product at any time.

Links. Certain functionality of the Mother Lode/Maxximillian Dafoe Online Properties may make available access to materials made available by third parties (“Third Party Materials”), or allow for the routing or transmission of such Third Party Materials, including via links. By using such functionality, you are directing us to access, route and transmit to you the applicable Third Party Materials. We neither control nor endorse, nor are we responsible for, any Third Party Materials, including the accuracy, integrity, quality, legality, usefulness or safety of Third Party Materials, or any intellectual property rights therein. Certain Third Party Materials may, among other things, be inaccurate, misleading or deceptive. Nothing in this Agreement shall be deemed to be a representation or warranty by Mother Lode/Maxximillian Dafoe with respect to any Third Party Materials. We have no obligation to monitor Third Party Materials, and we may block or disable access to any Third Party Materials (in whole or part) through the Mother Lode/Maxximillian Dafoe Online Properties at any time. In addition, the availability of any Third Party Materials through the Mother Lode/Maxximillian Dafoe Online Properties does not imply our endorsement of, or our affiliation with, any provider of such Third Party Materials, nor does such availability create any legal relationship between you and any such provider.

YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY MATERIALS).

 

DISCLAIMER OF WARRANTIES. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: (A) THE Mother Lode/Maxximillian Dafoe ONLINE PROPERTIES AND ANY PRODUCTS AND THIRD PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY; AND (B) Mother Lode/Maxximillian Dafoe DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE Mother Lode/Maxximillian Dafoe ONLINE PROPERTIES AND ANY PRODUCTS AND THIRD PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. THE PRODUCTS ARE NOT DESIGNED FOR COMMERCIAL USE (SUCH AS USE IN HOTELS, RESTAURANTS OR ANY OTHER PLACE WHERE THE PUBLIC MAY USE A PRODUCT OUTSIDE OF A PRIVATE RESIDENTIAL SETTING), AND, WITHOUT LIMITING ANY OTHER DISCLAIMER HEREIN, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, WE DISCLAIM ALL LIABILITY FOR ANY DAMAGES ARISING FROM SUCH COMMERCIAL USE. THIS SECTION 14 DOES NOT AFFECT ANY EXPRESS WARRANTIES THAT WE MAY PROVIDE DIRECTLY TO YOU IN WRITING WITH RESPECT TO PRODUCTS PURCHASED THROUGH THE Mother Lode/Maxximillian Dafoe ONLINE PROPERTIES.

ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE FOR THE BENEFIT OF BOTH Mother Lode/Maxximillian Dafoe AND ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Mother Lode/Maxximillian Dafoe Online Properties, we do not guarantee that the Mother Lode/Maxximillian Dafoe Online Properties are or will remain updated, complete, correct or secure, or that access to the Mother Lode/Maxximillian Dafoe Online Properties will be uninterrupted. The Mother Lode/Maxximillian Dafoe Online Properties may include inaccuracies, errors and materials that violate or conflict with this Agreement. Additionally, third parties may make unauthorized alterations to the Mother Lode/Maxximillian Dafoe Online Properties. If you become aware of any such alteration, please contact us by visiting https://www.restorationhardware.com/customer-service/contact-us.jsp and providing a description of such alteration and its location.

LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: Mother Lode/Maxximillian Dafoe WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION TRANSMITTED VIA THE Mother Lode/Maxximillian Dafoe ONLINE PROPERTIES (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF SUCH INFORMATION), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: (A) Mother Lode/Maxximillian Dafoe WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE Mother Lode/Maxximillian Dafoe ONLINE PROPERTIES OR FROM ANY PRODUCTS OR THIRD PARTY MATERIALS; (B) YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE Mother Lode/Maxximillian Dafoe ONLINE PROPERTIES OR ANY PRODUCTS OR THIRD PARTY MATERIALS IS TO STOP USING THE Mother Lode/Maxximillian Dafoe ONLINE PROPERTIES; AND (C) THE MAXIMUM AGGREGATE LIABILITY OF Mother Lode/Maxximillian Dafoe FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL BE THE GREATER OF: (1) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO Mother Lode/Maxximillian Dafoe TO USE THE Mother Lode/Maxximillian Dafoe ONLINE PROPERTIES; AND (2) TEN U.S. DOLLARS ($10).

ALL LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE FOR THE BENEFIT OF BOTH Mother Lode/Maxximillian Dafoe AND THE AFFILIATED ENTITIES.

Applicable law in states other than New Jersey may not allow for limitations on certain implied warranties, or exclusions or limitations of certain damages; solely to the extent that such law applies to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have certain additional rights.

Indemnity. To the fullest extent permitted under applicable law, you agree to defend, indemnify and hold harmless Mother Lode/Maxximillian Dafoe and the Affiliated Entities from and against all claims, losses, costs and expenses (including attorneys’ fees) arising out of (a) your use of, or activities in connection with, any of the Mother Lode/Maxximillian Dafoe Online Properties; and (b) any violation or alleged violation of this Agreement by you.

 

Termination. This Agreement is effective until terminated. Mother Lode/Maxximillian Dafoe may terminate or suspend your use of any or all of the Mother Lode/Maxximillian Dafoe Online Properties at any time and without prior notice, including if Mother Lode/Maxximillian Dafoe believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. Upon any such termination or suspension, your right to use the Mother Lode/Maxximillian Dafoe Online Properties will immediately cease, and Mother Lode/Maxximillian Dafoe may, without liability to you or any third party, immediately deactivate or delete your user name, password and account(s), and all associated materials, without any obligation to provide any further access to such materials. Sections 2 through 9 and 11 through 24 shall survive any expiration or termination of this Agreement.

Promotions. Any sweepstakes, contests, raffles, surveys, games or similar promotions (collectively, “Promotions”) made available through the Mother Lode/Maxximillian Dafoe Online Properties may be governed by rules that are separate from this Agreement. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with this Agreement, the Promotion rules will govern.

PERSONAL INFORMATION WE COLLECT

We collect two types of information: Personal Information and Other Information. “Personal Information” is information that relates to you as an identifiable specific individual. “Other Information” is any information that cannot be tied back to you as a specific individual. Other Information is addressed below, under the heading “Other Information”.

We and our service providers may collect the following Personal Information:

Name
Postal address (including billing and shipping addresses)
Telephone number
Email address
Credit and debit card number.

IF YOU SUBMIT ANY PERSONAL INFORMATION RELATING TO ANYONE OTHER THAN YOURSELF, YOU REPRESENT THAT YOU HAVE OBTAINED ANY NECESSARY CONSENT FROM THAT INDIVIDUAL FOR USE AND DISCLOSURE OF THAT INDIVIDUAL’S PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

 

HOW WE USE PERSONAL INFORMATION

Depending on the purpose, we may use various categories of information in order to achieve the effects you and we expect. As such, it is difficult to specifically call out which category of data will be used for which purpose as the context and circumstances may mandate we use Personal Information for multiple purposes. As such, we find it more useful to describe the purposes for which we and our service providers may use any Personal Information we have collected about you. To that end, we may use Personal Information about you:

– To respond to your inquiries and fulfill your requests, including to contact you if necessary

– To process and fulfill your order, for example by confirming your order and your billing and shipping information, processing your payments, delivering your products and communicating with you regarding your order

– To send you important information regarding the Mother Lode/Maxximillian Dafoe Online Properties, changes to our terms, conditions and policies and other administrative information

– To send you information by email, postal mail, telephone and other means about our products, services, and other promotions

– To administer and fulfill our promotions (please note that certain promotions may have additional rules or policies, which could contain different or additional information about how we use and disclose your personally identifiable information; we suggest that you read any such rules or policies carefully − in the event of a conflict between such rules or policies and this Privacy Policy, such rules or policies will govern)

– To help us improve the customer experience, including by learning more about your preferences to help personalize your experience with us

– To operate a gift registry for which you are a registrant or co-registrant

– To allow you to send messages to a friend through the Mother Lode/Maxximillian Dafoe Online Properties (please note that, by using such functionality, you are agreeing that you have the right to provide to us your friend’s name and email address for such purpose)

– To analyze trends and statistics in connection with our businesses and Internet properties, including to measure the success of marketing campaigns and to compile statistics about usage and response rates

– To protect the security or integrity of our businesses and Internet properties

– As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates or others; and (g) to allow us to pursue available remedies or to limit the damages that we may sustain

 

HOW PERSONAL INFORMATION IS DISCLOSED

Similarly to how we use Personal Information, we may disclose Personal Information to service providers, and sometimes third parties, for various purposes. To this end, we may disclose Your Personal Information to the following entities for the purposes associated with each entity as noted below:

– To our third-party service providers, who provide services such as website hosting, data storage, data analysis, payment processing, order fulfillment, IT services and infrastructure, customer service, email delivery and administration, credit card processing, auditing and other similar services to enable them to provide services

– To our subsidiaries and affiliated entities (collectively, our “Affiliates”) for marketing and other purposes

– To selected third parties (“Promotional Partners”), to permit them to send to you marketing communications. Mother Lode/Maxximillian Dafoe seeks to select as Promotional Partners only reputable companies that offer what we believe to be high-quality products and services

– To third-party sponsors of promotions

– To third parties in connection with a gift registry for which you are a registrant or co-registrant

– To identify you to anyone to whom you send messages through the Mother Lode/Maxximillian Dafoe Online Properties

– By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials (please note that any information and materials that you post or disclose through such services will become public information, and may be available to visitors to the Mother Lode/Maxximillian Dafoe Online Properties and to the general public; we urge you to be very careful when deciding to disclose your Personal Information, or any other information, on or through the Mother Lode/Maxximillian Dafoe Online Properties)

– To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding)

– As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain

 

OTHER INFORMATION WE COLLECT

“Other Information” is any information that does not generally identify you as a specific individual, such as:

– Browser information

– Server log files

– Information collected through cookies, pixel tags and other technologies

– Physical location of your device

– Demographic information and other non-personally identifiable information provided by you

– Aggregated information

– Sometimes “Other Information” is actually capable of being connected to you as a specific individual. If that is the case, then the information is not “Other Information” but is “Personal Information,” and will have the same kinds of protections as Personal Information.

HOW WE COLLECT OTHER INFORMATION

We and our third-party service providers may collect Other Information in a variety of ways, including:

– Through your browser: Certain information is collected through most devices, such as your Media Access Control (“MAC”) address, device manufacturer and model, device identifier, screen resolution, and the type and version of your operating system and browser.

– Through server log files: An Internet Protocol (“IP”) address is a number that is automatically assigned to a device by an Internet Service Provider (“ISP”), and is identified and logged automatically in our server log files whenever a user visits the Mother Lode/Maxximillian Dafoe Online Properties, along with the time of the visit and the page(s) that were visited. We and our service providers use IP addresses for purposes such as calculating usage levels, helping diagnose server problems and administering the Mother Lode/Maxximillian Dafoe Online Properties.

– Using cookies: Cookies allow a web server to transfer data to a device for recordkeeping and other purposes. We and our service providers use cookies and other technologies to, among other things, enhance and personalize your online browsing and shopping experience and facilitate your ongoing access to and use of the Mother Lode/Maxximillian Dafoe Online Properties, as well as for online tracking purposes. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org. If you choose to decline cookies, some or all of the features, functionality and promotions available through the Mother Lode/Maxximillian Dafoe Online Properties − such as the shopping cart, ability to view certain pages, and even placing orders or reviewing your order history – may not be available to you.

– Analytics: We may use third-party services, such as Google Analytics or IBM Coremetrics, in connection with the Mother Lode/Maxximillian Dafoe Online Properties. Such services use cookies and similar technologies to analyze how visitors use the Mother Lode/Maxximillian Dafoe Online Properties, to compile statistical reports on activity related to the Mother Lode/Maxximillian Dafoe Online Properties, and to provide other services related to the Mother Lode/Maxximillian Dafoe Online Properties. Such services may also collect information about visitors’ use of other websites or other online resources. For more information about Google Analytics, including how to opt out, please visit https://tools.google.com/dlpage/gaoptout. For more information about IBM Coremetrics, you may review its privacy policy located at http://www.ibm.com/privacy/us/en/.

– Flash Local Stored Objects: We and our service providers may use a third-party technology, called Flash, in connection with the Mother Lode/Maxximillian Dafoe Online Properties, including our online content. Flash provides a facility, referred to as Local Stored Objects (“LSO”), that allows a website operator or online content provider (or their service providers) to store certain information locally on an individual’s device; for example, Flash LSOs can be used to store information regarding an individual’s device. If you do not want Flash LSOs stored on your device, you can adjust the settings of your Flash player to block Flash LSO storage using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Mother Lode/Maxximillian Dafoe Online Properties. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.

– Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) are small images that may be used by us and our service providers in connection with some pages of the Mother Lode/Maxximillian Dafoe Online Properties and HTML-formatted email messages to, among other things, render such pages to you on various hardware devices and operating system versions, track the actions of users and email recipients, serve relevant marketing communications to you, measure the success of marketing campaigns and compile statistics about usage and response rates. Pixel tags may collect information such as the pages, features and links accessed by a user, and the IP address, browser type and operating system of such user’s device.

– Physical location: We and our service providers may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content, including for marketing purposes, based on the choices that have been made with respect to such uses. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our third-party marketing partners, such as our Promotional Partners, to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns, based on the choices that have been made with respect to such disclosures. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you choose to deny such uses and/or sharing, we, our service providers, and/or our third-party marketing partners may not be able to provide you with the applicable personalized services and content.

– From you: We and our service providers may collect demographic information such as your city, state or zip code of residence, as well as other information, such as your preferred means of communication, your gender and your date of birth, when you voluntarily provide this information to us or our service providers. You may also have the opportunity to provide us with information regarding major events such as weddings, child births and the purchase of a new home. We also maintain a record of your orders, purchases, exchanges, returns, wish lists and gift registries in connection with the Mother Lode/Maxximillian Dafoe Online Properties or our businesses. Unless combined with Personal Information, this information does not personally identify you or any other customer or potential customer of our businesses.

– By aggregating information: We and our service providers may aggregate Personal Information collected from our customers and potential customers, for example by using Personal Information to calculate the percentage of such individuals who have a particular telephone area code. Aggregated Personal Information does not personally identify you or any other customer or potential customer of our businesses.